Plumbers: Increase your Business by Getting a Backflow Tester Certification

SWBNO is hosting a backflow tester certification course and a recertification class July 29 through August 2 at the Carrollton Water Treatment Plant

Letter to our Customers about Funding for Additional Accounting Resources

Billing and Customer Service remain a top priority for our utility. The City Council has announced funding to help our utility sort through billing data.

Louisiana State Legislative Session Update for 2024

Together, with all stakeholders, we are continuing to identify challenges and pursue progress for the people of New Orleans.

SWBNO Begins Smart Meter- Based Billing

Customers will also be notified of potential leaks via Continuous Use Letters

SWBNO Partners with Promise to Launch PromisePay Payment Plans

We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.

2023 Year In Review

As public servants of the Sewerage and Water Board of New Orleans, we report to work every day with a shared goal: improve the quality of life for New Orleanians and turn the page for this historic, yet aging, utility toward a brighter future.

Letter to Our Customers about Our Water Quality Testing

You may have heard about the recent irregularities identified in our water quality testing or received an insert in your bill. Public health is our top priority as we implement and comply with all corrective measures. Find more information here.

Save Water, Lower Your Bill

Check Out These Water Conservation Tips

Pumping and Power

Pumping and Power Dashboard

Lead Awareness

Protecting Your Family From Impacts of Lead Pipes in New Orleans

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Meetings

View upcoming and past Board Meetings, Meeting Videos, Meeting Agendas, and Post Public Comments for upcoming meetings.

Work for S&WB

Interested in applying for a position at S&WB? Want to contribute to providing essential services to the citizens of the city of New Orleans? Find out how you can join our team.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.
2023 Year In Review

Upcoming Meetings

Name Date Time
Evaluation Selection Committee July 15, 2024 10:00 AM Canceled
Board Of Directors July 17, 2024 09:00 AM
Board Of Trustees July 17, 2024 09:45 AM

View All Meetings

Latest Press Releases

View All Press Releases

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How can I pay my bill? How do I contact S&WB? Where can I report a leak? What are my water and sewer rates in New Orleans? Read more Frequently Asked Questions
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