Pay Online
Click on View & Pay Your Bill Online and log in to your account.
We accept Visa, Mastercard and checks.
Note: Online Payments will be unavailable during scheduled maintenance hours.
Click here to view scheduled maintenance hours.
Pay By AutoPay
Automatic monthly payments are an easy, convenient, and safe way to pay your Sewerage and Water Board bill. It saves you time and money - no checks to write, no stamps to buy! And it's safe. Participating customers receive an itemized bill to review approximately 21 days before the payment is debited.
To enroll login to your secure online account and click the blue Auto Pay button on the billing tab.
Pay By Phone
Call (504) 529-2837 ANYTIME, 24/7
Note: Pay By Phone will be unavailable during scheduled maintenance hours.
Click here to view scheduled maintenance hours.
Pay In Person
You may pay your bill at our customer service centers listed below. Bills are not considered paid until received at the Sewerage and Water Board's Cashiers Office.
East Bank S&WB Payment Location
625 Saint Joseph Street
New Orleans, LA 70165
Hours: Monday - Friday, 8:00AM - 5:00PM
This Office Accepts: Cash, Checks, Money Orders, Visa & MasterCard
West Bank S&WB Payment Location
4021 Behrman Place, Suite M-2
New Orleans, LA 70131
Hours: Monday - Friday, 8:30AM - 4:30PM
This Office Accepts: Cash, Checks, Money Orders, Visa & MasterCard
Third Party Payment Locations
For a list of third party payment locations, please visit the Fidelity Express Bill Pay Location Search.
Note: As of January 12, 2015, Fidelity Express will no longer accept Debit/Credit cards for SWB bill payments.
Pay By Mail
Send checks or money orders to:
Cashiers Department
625 Saint Joseph Street
New Orleans, LA 70165