Customer Advisory Committee

The Sewerage and Water Board Customer Advisory Committee was created to develop a formal process that gives community members a voice within the utility’s planning processes and decision-making structure. The Committee will help to guide SWBNO’s Master Planning process and will also create a venue for staff and the Executive Director to understand the community’s needs and priorities so that the work we do reflects the values of the customers we serve.

The Committee will focus on following items:

1. Gain a knowledge of SWBNO services, policies, and revenue/costs
2. Review system plan assumptions, technical evaluations, policy directions, and action alternatives;
3. Provide to the Executive Director comments on the Plans concurrent with delivery of final proposed Plans to the Board;
4. Assist the staff and Executive Director in engaging customers in discussions of the merits and implications of Plans; and,
5. review and provide input on the progress of the activities and other deliverables related to the plans.

Customers may express their interest in serving on the committee by completing the form below.

SWBNO is interested in appointing members who represent the diversity our customer base, and who reflect the broadest possible cross section of the City and viewpoints. The time commitment for members will likely be a maximum of 2, 2-hour meetings monthly and participation in public outreach events at each member’s discretion.

Members must be full-time residents of the SWBNO service area (Orleans Parish) and have a current SWBNO account.

Name

Email

Phone

Address

Briefly describe why you are interested in serving on this committee

Please select any topic areas below that you would consider yourself to be an expert in:

Civil Engineering
Urban Planning
Water Management and/or Green Infrastructure
Environmental Science
Arts and Culture
Consumer Advocacy and/or Community Development

If any of the above topics were selected, please describe your expertise in the field(s).

What do you see as SWBNO’s biggest challenge?

Please verify that you are not a robot.

Thank you for expressing your interest in serving on the SWBNO Customer Advisory Committee! In the coming month, the Executive Director will select the 11 committee members.

Customer Advisory Committee

Customer Advisory Committee

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