SWBNO has now partnered with Promise to provide affordable, flexible, and interest-free payment plans. Enroll in a plan today to help you get current on your SWBNO bill.
Please go to swbno.promise-pay.com or call Promise at 504-565-2905 to begin the process.
New customers should apply in person and present the following information to open a new account. Each water meter is assigned to a "customer of record," which is the person responsible for the bill.
Residential Customers
A Valid Picture I.D. (State I.D. Or License)
Social Security Number
Proof of Occupancy (Examples listed below)
Damage Deposit Receipt
Lease
Act of Sale
Landlord’s Statement
Commercial Customers
Applications for service for businesses or companies must bear the name and signature of an agent or officer representing the business or company.
Anyone Applying for Another Individual Must Also Bring
A signed letter of authorization from the customer
A Valid Picture I.D. (State I.D. or License) for the customer
A Valid Picture I.D. (State I.D. or License) for the person applying for the customer
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