The Sewerage and Water Board of New Orleans’ (SWBNO) meter reading team is experiencing severe staff shortages because of the COVID-19 pandemic. While very few employees have tested positive for COVID-19, several additional employees had direct contact with them and are now under precautionary quarantine.
As a result, we are unable to complete our meter reading routes. We must estimate the water and sewer service bills for our customers who were scheduled to have their meters read this week.
Read more here: https://www.swbno.org/PressReleases/Details/3582