Pumping and Power Equipment Status

Currently the Sewerage and Water Board of New Orleans has 88 of 93 drainage pumps available for use.

How to Protect Your Pipes from Freezing Temperatures

When it's cold outside, remember that just a little water goes a long way. You can protect your pipes and reduce the risk of freezing with a few simple techniques. First, insulate your outdoor pipes before it gets cold. When the temperature drops below 32 degrees, run a spaghetti-thin stream of water from ONE faucet the farthest away from your water meter. Should your pipes freeze and break, immediately call a plumber and turn your water off at your main valve. For more information, visit our Fighting the Freeze page.

Create your new online account today!

We’ve upgraded your online account experience so you can have more control of your water use and, ultimately, your bill. https://myaccount.swbno.org

SWBNO Launches City’s First Water Service Line Material Inventory

The Sewerage and Water Board of New Orleans (SWBNO), in collaboration with BlueConduit, launched the city’s first ever water service line material inventory alongside utilities across the country in compliance with the EPA’s Lead and Copper Rule Revisions.

SWBNO Announces New Temporary Fixed-Rate Billing Option

The Sewerage and Water Board of New Orleans (SWBNO) announced a new billing option for eligible customers, made possible by the recent passage of Act 393 during the 2024 Regular Legislative Session.

Learn More About the Quality of New Orleans' Tap Water

The Sewerage and Water Board of New Orleans’ annual Consumer Confidence Report is now available online

SWBNO Partners with Promise to Launch PromisePay Payment Plans

We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.

Save Water, Lower Your Bill

Check Out These Water Conservation Tips

Work Order Dashboard

Work Order Status and Map

Pumping and Power

Pumping and Power Dashboard

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Meetings

View upcoming and past Board Meetings, Meeting Videos, Meeting Agendas, and Post Public Comments for upcoming meetings.

Lead Awareness

Protecting Your Family From Impacts of Lead Pipes in New Orleans

Water Meter Photo Search

Search Your Meter Readings and Photos

 
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2024 A Year of Progress

Upcoming Meetings

Name Date Time
Board Of Directors May 21, 2025 09:00 AM

View All Meetings

Latest Press Releases

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