The West Power Complex

You know the Sewerage and Water Board as a water, wastewater, and drainage utility. But you might not know that, behind the scenes, we're also our own power utility. The two-phase West Power Complex project will be a game-changer for the city's water, wastewater, and drainage pumping reliability. Click to read more.

Financial & Customer Affordability Program Study

The Sewerage and Water Board of New Orleans is undertaking a comprehensive financial study to determine the current cost of providing water and sewer service to all of its customers. SWBNO will host a series of community meetings to receive customer input on what improvements and projects will provide the greatest value to residents.

SWBNO Late Fee Forgiveness Program for Residential Customers  

Are you behind on your home's water bills? Take advantage of our Fee Forgiveness Program and have your late recent late fees waived to catch up on payments.

Pumping and Power Equipment Status

Currently the Sewerage and Water Board of New Orleans has 95 of 99 drainage pumps available for use.

What is the future of SWBNO? Check out our five-year Strategic Plan

We are undertaking a once-in-a-generation effort to integrate the operation, management, and improvement of New Orleans’ drainage, water, and wastewater systems through proactive planning.

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.

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