Letter to Our Customers about the Saltwater Wedge

We know you are concerned about what the saltwater wedge means for you, the people you care about, and daily life in the coming months. Providing safe drinking water is our priority, and so are you. This letter shares the latest information about our water supply. We commit to keeping you updated.

Saltwater Intrusion FAQs

Got questions about Saltwater Intrusion? We've got answers.

Smart Meter Installations Starting Soon!

As of the end of August, we will have installed the necessary base stations and infrastructure to begin upgrading meters across the city, starting with our 1.5” and 2” meters.

S. Claiborne Avenue Transmission Main Project

These exciting modernization projects allow SWBNO to continue to safely distribute drinking water to the entire Eastbank for generations to come.

Pumping and Power Equipment Status

Currently the Sewerage and Water Board of New Orleans has 93 of 99 drainage pumps available for use.

What is the future of SWBNO? Check out our five-year Strategic Plan

We are undertaking a once-in-a-generation effort to integrate the operation, management, and improvement of New Orleans’ drainage, water, and wastewater systems through proactive planning.

Customer Care Pay Plan

Do you have a past due balance? Call to inquire about our Customer Care plan which allows up to 24 months to spread out no-interest payments.

Don't FOG up your holiday with a plumbing disaster, Learn how to deal with Fats Oils and Greases

Every day is a good day to practice proper disposal of grease products, but as we host friends and family during the holiday season, Oils and Greases are showing up in kitchens more than usual. Click here to see guidelines for proper disposal of grease products.

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.

S. Claiborne Avenue
Transmission Main Project

Upcoming Meetings

Name Date Time
Operations Committee Meeting October 17, 2023 09:00 AM
Board Of Directors October 18, 2023 09:00 AM

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Latest Press Releases

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