The Sewerage and Water Board of New Orleans is undertaking an ambitious once-in-a-generation effort to integrate system and strategic planning to efficiently and sustainably operate, manage, and improve New Orleans’ drainage, water, and wastewater systems. Click here to learn more about our Master Plan.
It is vitally important to our team at the Sewerage and Water Board of New Orleans (SWBNO) that we work to keep our customers and neighbors as well informed as possible about the water they use every day. With that in mind, we noticed rising concerns, both nationally and locally, about how polyfluoroalkyl substances (PFAS) could impact America’s water distribution systems. We share those concerns and want to provide you with what we know about PFAS as the national discussion around them unfolds.
“This report is an example of our commitment to being transparent about how our system works,” said Ghassan Korban, Executive Director, SWBNO. “As a public utility, it is our responsibility to hear the concerns of those we serve. That is why Mayor Cantrell and I called for this thorough, third-party analysis.  I hope these findings help inform the public of the impact of the SELA improvements while shedding light on how our system handles these more intense rainstorms.”
When we can't read your meter, we estimate your bill. We have improved how we do that so that any estimate better reflects how much water you actually used. Continue reading for more details and frequently asked questions.
The Sewerage and Water Board of New Orleans has released a digital map of the city’s drainage system to help residents better understand how we manage storm water. Please explore the map to see where our pump stations stand, what neighborhoods they drain, and where the water goes.

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View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.

Work for S&WB

Interested in applying for a position at S&WB? Want to contribute to providing essential services to the citizens of the city of New Orleans? Find out how you can join our team.

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Upcoming Meetings

Name Date Time
Governance Committee March 10, 2020 09:00 AM
Finance and Administration Co March 11, 2020 09:00 AM
Operations Committee March 11, 2020 11:00 AM
Board of Directors March 18, 2020 09:00 AM
Strategy Committee April 14, 2020 11:00 AM
Finance and Administration Co April 15, 2020 09:00 AM

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