Customer Service
General Information
Locations & Hours
Holidays Observed
Frequently Asked Questions
Billing & Payments
Ways to Pay Your Bill
Rates, Fees, & Charges
Understanding Your Bill
Bill Dispute & Adjustments
Payment Assistance
Sanitation Services
Customer Information
New Customers
Change Mailing Address
Close an Account
File a Damage Claim
Other Docs & Forms
Plumbing Information
Request a Lead Testing Kit
Water Meter Photo Search
Contact Customer Service
Communications
News
Storm Center
News Articles
Press Releases
Saltwater Wedge Intrusion
Boil Water Advisories
Fighting Freezing Temperatures
Events
Board & Committee Meetings
Public Outreach
Information
Reports & Policies
Data & Statistics
Social Media
Instagram
Facebook
Twitter
Contact Communications Team
Projects
Pumping and Power Dashboard
Work Order Dashboard
Lead Awareness
Power Complex
Smart Metering
Drainage (SELA)
Sewer Rehab. (SSERP)
Perm. Canal Closures & Pumps (PCCP)
RoadWork Mapping Application
Green Infrastructure
Overview
Interactive Guide
Planning
Overview
Resources
Customer Advisory Committee
Water Hammer Mitigation Program
Doing Business
Bids
Advertisements & Specifications
Tabulations
Purchasing Information
Department Information
Procurement Policies
Vendor Registration
Business Programs
Disadvantaged Businesses
License Our Logo
Construction
Connect to Water / Sewer Main
Hydrant Meters
Request Valve Closure
Frequently Asked Questions
About S&WB
Our History
Overview
Hurricane Katrina
Our People
Board of Directors
Board Vacancies
Consumer Advocate
District C
District E (Coming Soon)
Executive Management
Employee Pipeliner
Careers
Our Systems
Drinking Water
Stormwater
Wastewater
Request a Public Record
Contact Us
Log In To
MY ACCOUNT
Home
Wastewater
Wastewater
Sewerage System Overview & Map
Sewerage System Facts
Sewerage System Upgrades
Sewerage Pretreatment
Sewer Consent Decree
Sewer System Evaluation & Rehabilitation Projects (SSERP)
Frequently Searched
How can I pay my bill?
How do I contact S&WB?
Where can I report a leak?
What are my water and sewer rates in New Orleans?
Read more Frequently Asked Questions
Validation error occured. Please enter the fields and submit it again.
Thank You ! Your email has been delivered.
Please ensure Javascript is enabled for purposes of
website accessibility