We are aware some customers are experiencing issues with opting in for fixed billing. We are actively working to resolve the issue. If you are experiencing difficulties, please contact us at 504-52-Water for assistance.
Remember, just a little water goes a long way. As the outdoor temperature approaches 32 degrees, turn on the indoor faucet farthest away from your water meter. Run only one faucet with no more than a trickle or water, about as thin as a standard strand of spaghetti, to minimize the chance of water freezing in your pipes.
Our emergency line is always available if you need to report leaks or other water-related emergencies. Call 504-52-WATER, choose your language, and press 1.