Press Releases

Thursday, October 2 2025, 00:00 - SWBNO provides update on Power Complex

New Orleans, LA - Sewerage and Water Board of New Orleans (SWBNO) achieves a significant milestone in the progress of the ongoing testing and commissioning of the Power Complex. Last week, on September 24th, SWBNO began the 30-day reliability test for Static Frequency Changer 1 (SFC1). During this time, we consider SFC1 to be our …

Thursday, September 18 2025, 00:00 - SWBNO provides update on Turbine 5 and Power Complex

New Orleans, LA - Sewerage and Water Board of New Orleans (SWBNO) provides updates on repairs to Turbine 5 (T5) and the ongoing testing and commissioning of the Power Complex. Turbine 5: Turbine 5 remains out of service with an anticipated return to service in late September. While there are no damages to the turbine itself, our …

Tuesday, September 2 2025, 17:06 - SWBNO Provides Update on Power Infrastructure

NEW ORLEANS, LA—The Sewerage and Water Board of New Orleans (SWBNO) today provided updates on repairs to Turbine 5 (T5) and the ongoing testing at the Power Complex, including a revised timeline for bringing T5 back online. Turbine 5: Turbine 5 remains out of service with an anticipated return to service in late September. …

Tuesday, September 2 2025, 11:42 - SWBNO Extends Late Fee Waiver for Water Bills Through September

Final month for customers to clear past-due balances without paying late fees NEW ORLEANS, LA — In response to strong customer participation, Sewerage and Water Board of New Orleans (SWBNO) is extending its summer late fee waiver through September 30, 2025, giving residents and businesses one final chance to resolve past-due water …

Wednesday, August 20 2025, 17:09 - SWBNO releases update on Turbine 5

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO) is notifying all customers that Turbine 5 is temporarily out of service, reducing SWBNO’s 25Hz power generation capacity to 51.5MW. At peak demand, our system requires 44MW of 25Hz power. SWBNO crews discovered an issue with a faulty temperature sensor on T5. …

Monday, August 18 2025, 15:31 - SWBNO provides update on Power Complex

New Orleans, LA - The joint venture team, together with the manufacturer of the static frequency changers (sfc), has made significant progress in the ongoing testing required to bring SFC 1 into service for operating drainage pumps. Following a series of tests on the connected switchgear, the project team successfully reached a major …

Wednesday, July 30 2025, 12:45 - Randy Hayman Begins as New Executive Director of the Sewerage and Water Board of New Orleans

NEW ORLEANS, LA —The Sewerage and Water Board of New Orleans (SWBNO) officially welcomes Randy Hayman as its new executive director. He brings with him decades of experience in public utilities, environmental law, and community-focused leadership. Hayman was selected after a national search led by the utility's Board of …

Wednesday, July 23 2025, 09:04 - Sewerage and Water Board of New Orleans Launches SWBNO FloodTracker Partnering with Local Organization, ISeeChange to Report and Track Localized Flooding

NEW ORLEANS, LA —Sewerage and Water Board of New Orleans (SWBNO) is pleased to announce a groundbreaking software partnership with ISeeChange, an AI powered reporting tool that uses real-time data to help manage stormwater infrastructure priorities and mitigate localized flooding. In January 2025, SWBNO acquired the small drainage …

Tuesday, July 22 2025, 09:57 - Over 3,400 Customers Take Advantage of SWBNO Summer Late Fee Waiver

Customers have until August 31 to catch up on past-due water bills—without paying late fees New Orleans, LA — More than 3,400 customers have already taken advantage of Sewerage and Water Board of New Orleans’ (SWBNO) special summer offer, which waives all late fees for customers who pay in full or enroll in a payment …

Wednesday, July 16 2025, 12:22 - Precautionary Boil Water Advisory Canceled for Venetian Isles

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for Venetian Isles: All Venetian Isles Water pressures in this area may have fallen below 20 pounds per square inch (psi) while crews were performing …

Monday, July 14 2025, 16:51 - Precautionary Boil Water Advisory Issued for Venetian Isles

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary Boil Water Advisory (BWA) for the Venetian Isles neighborhood. All of Venetian Isles A map of the affected area can be found here. Water pressures in this area may have fallen …

Monday, July 14 2025, 11:41 - Update: Precautionary Boil Water Advisory Canceled for Venetian Isles

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for Venetian Isles: All Venetian Isles Water pressures in this area fell below 20 pounds per square inch (psi) while crews performed a test closure to …

Friday, July 11 2025, 15:08 - Precautionary Boil Water Advisory Canceled for Majority of New Orleans East; Boil Water Advisory Remains in place for Venetian Isles

Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for limited parts of New Orleans East, which included the area bounded by: Morrison Rd from Berg Rd to Dune Dr Dune Dr from Morrison Rd to Hayne Blvd Hayne Blvd from Dune Dr …

Friday, July 11 2025, 13:33 - SWBNO provides update on Power Complex

New Orleans, LA - Sewerage and Water Board of New Orleans (SWBNO) and our contractors are making progress towards a major milestone for the Power Complex. The first of three frequency changers is now expected to be operational and powering drainage pumps in August. SFC-1, which has the ability to provide up to 22MW of 25hz power, is a …

Thursday, July 10 2025, 18:22 - Testing in Progress: Precautionary Boil Water Advisory for parts of New Orleans East

New Orleans, LA - Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory (BWA) remains in effect for parts of New Orleans …

Thursday, July 10 2025, 13:37 - Precautionary Boil Water Advisory Issued for Limited Portion of New Orleans East

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for limited portion of New Orleans East which includes: Morrison Rd. from Berg Rd to Dune Dr Dune Dr from Morrison Rd to Hayne Blvd Hayne Blvd from Dune …

Monday, June 30 2025, 14:22 - Precautionary Boil Water Advisory Lifted for Limited Portion of Uptown New Orleans

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited portion of Uptown New Orleans which includes: 4900 - 5000 block of Loyola Ave 2200 - 2500 block of Upperline St. Water pressures in this …

Sunday, June 29 2025, 06:30 - Precautionary Boil Water Advisory Canceled for Majority of East Bank of New Orleans; Boil Water Advisory Remains in place for limited portion of Uptown New Orleans

New Orleans, LA - Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a portion of the East Bank of New Orleans as bacteriological tests confirmed that water in the area was safe to drink and could be used for personal …

Saturday, June 28 2025, 17:57 - Testing in Progress: Precautionary Boil Water Advisory for a portion of the East Bank New Orleans

New Orleans, LA - Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory (BWA) remains in effect for a limited portion of …

Saturday, June 28 2025, 12:55 - SWBNO provides update on 30 inch water main break at Upperline

New Orleans, LA - Sewerage and Water Board of New Orleans (SWBNO) crews have successfully made progress in isolating the location of the 30" water main break. As a result of this progress, water pressures are beginning to increase across the impacted areas. While many customers may start to notice improved water pressure, some may …

Saturday, June 28 2025, 08:44 - SWBNO provides update on overnight water main break on Upperline

New Orleans, LA — Around 11:00 p.m. on Friday, June 27, a 30" water main break occurred in the 2600 block of Upperline Street. Sewerage and Water Board of New Orleans (SWBNO) crews promptly responded to the incident and worked through the night to address the issue. By approximately 1:45 a.m., crews were able to isolate a …

Saturday, June 28 2025, 01:06 - Precautionary Boil Water Advisory for Limited Parts of East Bank

The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for a limited portion of the East Bank, which includes: S Carrollton Ave from S Claiborne Ave to the river S Claiborne Ave from S Carrollton Ave to Jackson Ave Jackson …

Thursday, June 12 2025, 12:55 - SWBNO Announces Board of Directors Council District E Vacancy

NEW ORLEANS, LA— The Sewerage and Water Board of New Orleans (SWBNO) is accepting applications for a citizen member seat on its Board of Directors. Council District E Representative (vacancy effective May 21, 2025) Applicants must: Be a registered voter in Orleans Parish. Have been a resident of Orleans Parish for two years prior …

Tuesday, June 3 2025, 12:59 - SWBNO Offers Limited-Time Late Fee Waiver for Customers with Past-Due Balances

Customers can enroll in a payment plan today through August 31 to catch up without added fees New Orleans, LA — The Sewerage and Water Board of New Orleans (SWBNO) is giving customers with past-due balances a chance to get back on track this summer— without paying late fees. From now through August 31, customers who enroll …

Tuesday, June 3 2025, 09:45 - Precautionary Boil Water Advisories Lifted for Limited Parts of New Orleans East

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited portion of New Orleans East which includes: Hayne Blvd from Paris Rd to Read Blvd Paris Rd from Hayne Blvd to I-10 Service Rd I-10 …