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Update regarding the Algiers Boil Water Advisory that occurred on July 25, 2026
August 7, 2026
At 5:02am on July 25, 2026, the pressure leaving the Algiers Water Plant dropped to below 20psi. Pressures were returned to normal by 5:20am. The immediate reports from the onsite staff indicated that...
Erato St Sewer Relocation Traffic Advisory
May 14, 2026 Featured
UPDATE ON TEMPORARY OVERNIGHT WORK, 9/21-9/25 SWBNO contractor, BLD Services, will be working overnight starting Monday, September 21st to Friday, September 25th to continue the sewer main relocation...
Temporary Pump Issues During Recent Inclement Weather
July 11, 2026 Featured
Multiple neighborhoods experienced over 2-inches of rain in 1 hour. Uptown, Hollygrove and Carrollton had over 3.5 inches in 1 hour. This would always cause some street flooding in our City; however,...
SWBNO Partners with Promise to Launch PromisePay Payment Plans
February 2, 2024 Featured
We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.
SWBNO Provides Update on Killdeer Street 12-Inch Water Main Repair
September 3, 2026 Featured
NEW ORLEANS — The Sewerage and Water Board of New Orleans (SWBNO) is providing an update on the 12-inch water main break and tree removal in the 1400 block of Killdeer Street in Lake Terrac...
Create your new online account today!
November 18, 2024 Featured
We’ve upgraded your online account experience so you can have more control of your water use and, ultimately, your bill. https://myaccount.swbno.org
Understanding the Boil Water Advisory Process: Westbank (August 8–11, 2026)
August 24, 2026 Featured
The safety of the water flowing into every home is a responsibility SWBNO takes seriously. That's why, after any event like a water main break that triggers a precautionary Boil Water Advisory (BW...
Learn More About the Quality of New Orleans' Tap Water
July 18, 2024 Featured
The Sewerage and Water Board of New Orleans’ annual Consumer Confidence Report is now available online
Saltwater Intrusion FAQs
September 27, 2023 Featured
Got questions about Saltwater Intrusion? We've got answers.
New Customer Service Call Center Hours
September 1, 2022
Our call center’s non-emergency hours of operation are now 8 a.m. to 6 p.m., Monday through Friday. The emergency line is still available 24/7. Click to read why non-emergency hours have changed.
Learn how to deal with Fats Oils and Greases
December 13, 2023 Featured
Fight F.O.G. Keep Fats, Oils & Grease Out of Your Drain!
