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Temporary Pump Issues During Recent Inclement Weather
July 11, 2026 Featured
Multiple neighborhoods experienced over 2-inches of rain in 1 hour. Uptown, Hollygrove and Carrollton had over 3.5 inches in 1 hour. This would always cause some street flooding in our City; however,...
Learn more about our Backflow Prevention Program
August 9, 2023
You can help prevent cross connections in the City's water supply. A cross connection is a physical connection between the drinking water and a non-potable source. The most common form of cross connec...
SWBNO Launches City’s First Water Service Line Material Inventory
November 4, 2024 Featured
The Sewerage and Water Board of New Orleans (SWBNO), in collaboration with BlueConduit, launched the city’s first ever water service line material inventory alongside utilities across the country in c...
Erato St Sewer Relocation Traffic Advisory
May 14, 2026 Featured
On Monday, May 11th, Sewerage & Water Board of New Orleans (SWBNO) contactor, BLD Services, will begin a project to facilitate sewer main relocation on Erato St which will result in several road and l...
SWBNO Announces New Temporary Fixed-Rate Billing Option
November 4, 2024 Featured
The Sewerage and Water Board of New Orleans (SWBNO) announced a new billing option for eligible customers, made possible by the recent passage of Act 393 during the 2024 Regular Legislative Session.
SWBNO Partners with Promise to Launch PromisePay Payment Plans
February 2, 2024 Featured
We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.
Learn how to deal with Fats Oils and Greases
December 13, 2023 Featured
Fight F.O.G. Keep Fats, Oils & Grease Out of Your Drain!
Create your new online account today!
November 18, 2024 Featured
We’ve upgraded your online account experience so you can have more control of your water use and, ultimately, your bill. https://myaccount.swbno.org
Learn More About the Quality of New Orleans' Tap Water
July 18, 2024 Featured
The Sewerage and Water Board of New Orleans’ annual Consumer Confidence Report is now available online
SWBNO Power Complex
December 5, 2023 Featured
A long-term solution for reliable and efficient power.
How to Protect Your Pipes from Freezing Temperatures
January 11, 2025
When it's cold outside, remember that just a little water goes a long way. You can protect your pipes and reduce the risk of freezing with a few simple techniques. First, insulate your outdoor pipes b...
