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2020 SWBNO Summer Internship Program
March 9, 2020
We are seeking highly motivated college students to join various teams within the Chief Financial Officer’s division for a 13-week paid, full-time internship position. Students will gain firsthand uti...
2023 Year In Review
January 31, 2024
As public servants of the Sewerage and Water Board of New Orleans, we report to work every day with a shared goal: improve the quality of life for New Orleanians and turn the page for this historic, y...
A Letter to Our Customers
December 7, 2023
Click here to learn more about our next steps after last week's rain event.
A message to our West Bank customers regarding the recent public notice about drinking water safety
April 1, 2019
Our West Bank customers were mailed notices in late March to explain that for the last quarter of 2018, the West Bank Water Treatment Plant in Algiers was unable to acceptably reduce the amount of sub...
Check out our Interactive Pump Station Drainage Map
July 11, 2019
The Sewerage and Water Board of New Orleans has released a digital map of the city’s drainage system to help residents better understand how we manage storm water. Please explore the map to see where...
City of New Orleans’ Sanitation Fee to be Waived on November SWBNO Bill
October 20, 2021
A one-time sanitation fee waiver will be reflected on November bills sent to residential customers. Click here to read more details and a sample bill of what customers can expect to see. Please note,...
Create your new online account today!
November 18, 2024 Featured
We’ve upgraded your online account experience so you can have more control of your water use and, ultimately, your bill. https://myaccount.swbno.org
Customer Care Pay Plan
December 2, 2021 Featured
Do you have a past due balance? Call to inquire about our Customer Care plan which allows up to 24 months to spread out no-interest payments.
Don't FOG up your holiday with a plumbing disaster, Learn how to deal with Fats Oils and Greases
November 23, 2021 Featured
Every day is a good day to practice proper disposal of grease products, but as we host friends and family during the holiday season, Oils and Greases are showing up in kitchens more than usual. Click...
Erato St Sewer Relocation Traffic Advisory
May 14, 2026 Featured
On Monday, May 11th, Sewerage & Water Board of New Orleans (SWBNO) contactor, BLD Services, will begin a project to facilitate sewer main relocation on Erato St which will result in several road and l...
Financial & Customer Affordability Program Study
October 27, 2022
The Sewerage and Water Board of New Orleans is undertaking a comprehensive financial study to determine the current cost of providing water and sewer service to all of its customers. SWBNO will host a...
Fitch Affirms Existing SWBNO Bond Rating of BBB+
January 22, 2021
Fitch Ratings has assigned a 'BBB+' rating to the following bonds issued by the city of New Orleans on behalf of the New Orleans Sewerage and Water Board (SWB). Click to learn more.
