Press Releases

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for a large portion of East Bank of New Orleans which includes 3 areas that include Uptown, the CBD, French Quarter, 9^th Ward, Mid City, and Gentilly, as well as two separate areas in New Orleans East.

• Paris Rd from Hayne Blvd to Lucerne St (Wright Rd)

• Paris Rd from Hayne Blvd to I-10

• I-10 from Paris Rd to Wright Rd 

• Wright Rd (Lucerne St) from I-10 to Hayne Blvd

   

• Chef Menteur Hwy from Intracoastal Waterway to Chantilly Dr

• Jourdan Rd from Chef Menteur Hwy

• Terminal Rd from Jourdan Rd to Chantilly Dr  

• Chantilly Dr to Intracoastal Waterway

   

• Monticello Ave from Leake Ave to S Claiborne Ave

• S Claiborne Ave from Monticello Ave to S Carrollton Ave

• S Carrollton Ave from S Claiborne Ave to Orleans Ave

• Orleans Ave from N Carrollton Ave to Marconi Dr 

• Marconi Dr from Orleans Ave to Filmore Ave

• Filmore Ave from Marconi Dr to Intracoastal Waterway

• Intracoastal Waterway from Filmore Ave to Florida Ave

• Florida Ave from Intracoastal Waterway to Parish Line

• Parish Line from Florida Ave to the River 

• The River to Monticello Ave 

A map of the area currently under a precautionary boil water advisory is here.

Water pressures in this area fell below 20 pounds per square inch (psi) due to a break on the 48-in water main near S Carrollton Ave and Panola St.  Sewerage and Water Board of New Orleans crews are onsite and have isolated the break.  SWBNO will notify residents when testing has begun. 

Residents in the affected areas are advised to use bottled or boiled tap water to drink, cook, clean food or brush teeth until further notice. Residents with compromised immune systems should also use safe water to wash hands, shower or bathe. 

SWBNO, in partnership with the Louisiana Department of Health (LDH), issues boil water advisories out of an abundance of caution for areas where water pressure drops below 20 psi.

We agree with the recommendations of LDH that it is prudent to issue these advisories out of an abundance of caution. The concern is that a pressure drop inside a water pipe could allow bacteriological contaminants to enter.

Healthy adults should take the following precautions:

• Washing hands: Use soap and tap water, dry hands, then apply hand sanitizer; the safest option is to wash with bottled or boiled water.    
• Showering or bathing: Be careful not to swallow any water. Infants, young children and disabled persons should be supervised to ensure water is not ingested. Residents with open wounds, chronic illness or weakened immune systems should use boiled or bottled water to bathe until the advisory is lifted.

SWBNO will notify residents when the boil water advisory is canceled. If you have any questions, please call 504-52-WATER (504-529-2837).

INSTRUCTIONS FOR BOILING WATER

Bring water to a rolling boil in a clean container for a full minute. If the water has a flat taste afterward, shake it in a bottle or pour it from one container to another.

Please review general and LDH recommendations for managing a boil water advisory at ready.nola.gov/plan/boil-water.

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