Press Releases

SWBNO Experiencing Higher Than Normal Call Volume

For Immediate Release: Thursday, July 23 2020

New Orleans – We are experiencing a higher than normal call volume in our call center as we continue to work a complex repair on Marconi Drive. Many areas including the Lower 9th Ward, New Orleans East, Gentilly and Lakeview may be experiencing lower than normal water pressure. We are constantly monitoring water pressure in those areas. To free up phone lines for emergencies, please send all non-emergency requests to customerservice@swbno.org. Thank you for your patience.

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