The precautionary boil water advisory for the Uptown area of New Orleans is still in effect. Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results.

SWBNO will notify residents and businesses when the boil water advisory is canceled. Customers in other areas of the city are not affected and do not need to boil their water.

On October 12, 2019, a 48-inch diameter water main broke near the corner of Lowerline and Panola streets, causing water pressure to fall below 20 psi in the areas bounded by Carrollton Avenue, Interstate 10, the Pontchartrain Expressway, Calliope Street and the Mississippi River. As crews were returning water to the isolated area by opening the valves, water rushed in, but the pressure dropped again. This is likely because valves were opened too fast and too much.We quickly closed the valves when we saw the pressure drop, but it was too late to avoid another boil water advisory. Water pressure has stabilized, allowing the water quality testing to commence.

View a map of the area here.