We are currently experiencing some technical issues with our Online Account Tool. Users may get logged out of their account or receive error messages when viewing their bill. The team is actively investigating the issue and working towards a resolution. These errors do not have any impact on a customer’s bill or on auto-pay. Thank you for your patience and understanding as we work to restore full functionality of the Online Account Tool.
We're pleased to share our latest drinking water quality report! The report shows SWBNO continues to provide quality drinking water to New Orleans according to federal and state water quality standards.
Our offices are closed tomorrow for the Fourth of July.
Our emergency line is always available if you need to report leaks or other water-related emergencies – call 504-52-WATER, choose your language, and press 1.
Thank you for taking the time to leave us some feedback on our website. A response is not typical unless additional information is required.
This form is intended for feedback about our website only. If you need assistance with your account or service, please contact Customer Support here. If you are reporting about a field problem, please report it here.
