Press Releases

New Orleans, LA - Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for the majority of New Orleans East.

While testing has passed for the majority of New Orleans East, some areas remain under boil water advisory and testing is underway. The limited partsthat are still under boil water advisory includes:

Hayne from Bullard to Sandy Cove

Sandy Cove from Hayne to Morrison

Morrison from Sandy Cove to Bullard

Bullard from Morrison to Hayne

A map of the area currently under a precautionary boil water advisory is here.

Samples have been collected for the areas that remain under the boil water advisory. Water pressures in this area fell below 20pounds per squareinch (psi) when a contractor struck a water main. Crews have completed repairs to the water main.

Customers outside of the parameters above are not affected and do not need to boil their water.Customers who have not used their water supply during this precautionary boil water advisory are advised to flush their internal and external plumbing by running water through their system for several minutes.

Residents in the affected areas (listed above) are advised to use bottled or boiled tap water to drink, cook, clean food or brush teeth until further notice. Residents with compromised immune systems should also use safe water to wash hands, shower or bathe.

SWBNO, in partnership with the Louisiana Department of Health (LDH), issues boil water advisories out of an abundance of caution for areas where water pressure drops below 20 psi.

We agree with the recommendations of LDH that it is prudent to issue these advisories out of an abundance of caution. The concern is that a pressure drop inside a water pipe could allow bacteriological contaminants to enter.

Continue to prevent the spread of COVID-19 during a boil water advisory by washing your hands often with boiled or bottled water.

Healthy adults should take the following precautions:

Washing hands:Use soap and tap water, dry hands, then apply hand sanitizer; the safest option is to wash with bottled or boiled water.

Showering or bathing:Be careful not to swallow any water. Infants, young children and disabled persons should be supervised to ensure water is not ingested. Residents with open wounds, chronic illness or weakened immune systems should use boiled or bottled water to bathe until the advisory is lifted.

SWBNO will notify residents when the boil water advisory is canceled. If you have any questions, please call 52-WATER(504-529-2837).

INSTRUCTIONS FOR BOILING WATER

Bring water to a rolling boil in a clean container for a full minute. If the water has a flat taste afterward, shake it in a bottle or pour it from one container to another.

Please review general and LDH recommendations for managing a boil water advisory at ready.nola.gov/plan/boil-water.

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