Sewer Pumping Stations | Sewer Treatment Plant
Residents can wash and flush as needed.
Currently we have 7 out of 84 Sewer Pump Stations that do not have Entergy power, but all sewer pump stations are covered with either with a bypass pump or a generator.
All bypass valves are closed, all flow is going to the East Bank Wastewater Treatment Plant; treatment plant operations continue to progress towards normal status.
Again, residents can use large appliances, do laundry, wash and flush as needed.
Please report all sewer back-ups to 52-WATER. Yesterday we received 16 calls for sewer chokes.
Residents should not flush baby wipes, “flushable” wipes, paper towels, etc.
Drainage and Power Equipment Status
With Entergy power restored to the Carrollton Water Plant, we have Turbine 5 online and in use.
Turbines 4 and 6 are available for use.
All drainage pumping stations and all underpass pumping stations are back on Entergy power.
We have 95 of 99 drainage pumps available for service.
Residents should clear debris as much as possible out of the catch basins.
Drinking Water
Water Pressure and water quality are stable – Orleans Parish is NOT under a precautionary boil water advisory.
Our Water Plant in Algiers is supplying neighboring parishes with water via filling stations in partnership with the Louisiana Department of Health.
We are on Entergy power at the Carrollton Water Plant, which means all substations (Hamilton, Sycamore, Claiborne) are being powered via Entergy.
Crews are proactively monitoring pressure throughout the city
Please report low water pressure to 52-WATER, we are not seeing significant calls about low or no pressure – just one low water pressure call in the last 24 hours.
Customer Service | Emergency Hotline
Please call 52-WATER or visit www.swbno.org to report water and sewer emergencies, like sewer back-ups and water leaks.
The billing software is online, so customers can pay their bills both via the web and the phone.
We are not shutting off water service to customers for the time being.