SWBNO Clarifies Total of Unpaid Bills

Sewerage and Water Board of New Orleans (SWBNO) clarified to its board members and the public what it hopes to collect in unpaid bills for water and sewer service.

A three-week internal inquiry showed that customers owe approximately $73.4 million in past due charges as of Dec. 31, 2018. Approximately $50 million of that is considered delinquent, or due for longer than 60 days.

This figure has grown since 2016 as SWBNO endured more than two years of hardship and emergencies. A new billing system, inaccurate bills, a moratorium on shutoffs and emergency spending in the wake of the August 2017 flood event all contributed to a less than stable budget.

View More Detail in the Related Press Release

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