Press Releases

Precautionary Boil Water Advisory Issued for the East Bank of New Orleans

For Immediate Release: Sunday, January 26, 2025 12:59 PM

The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for the East Bank of New Orleans.

A map of the area currently under a precautionary boil water advisory is here.

Water pressures in these areas fell below 20 pounds per square inch (psi) due to a power surge at the Carrollton Water Treatment plant. We are still investigating the source of the power surge.

Pumping has been restored, and pressures are recovering across the City. We are continuing to ask residents to conserve water, such as avoiding the use of appliances (washing machines and dishwashers). Commercial customers are encouraged to minimize water consumption for non-essential business purposes, such as non-critical cleaning.

 

During this precautionary advisory, healthy adults should take the following precautions:

Washing hands: Use soap and tap water, dry hands, then apply hand sanitizer; the safest option is to wash with bottled or boiled water.

Showering or bathing: Be careful not to swallow any water. Infants, young children, and disabled persons should be supervised to ensure water is not ingested. Residents with open wounds, chronic illness or weakened immune systems should use boiled or bottled water to bathe until the advisory is lifted.

SWBNO will notify residents when the precautionary boil water advisory is canceled. If you have any questions, please call 504-52-WATER (504-529-2837).

###

Validation error occured. Please enter the fields and submit it again.
Thank You ! Your email has been delivered.