Press Releases

Update: Precautionary Boil Water Advisories Lifted for Multiple Areas in New Orleans East, the Lower 9th Ward and Venetian Isles

For Immediate Release: Tuesday, January 21, 2025 12:24 PM

New Orleans, LA -  The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for the lower Ninth Ward, areas within New Orleans East and Venetian Isles which included:

  • All of the Lower Ninth Ward (east of Industrial Canal to Parish Line) 
  • New Orleans East: Chef Highway from Jourdan Road to Elaine St, Elaine St to Intracoastal Waterway, Intracoastal Waterway to Jourdan Road 
  • New Orleans East: Hayne Blvd from Lucerne St to Wave Dr, Wave Dr to Morrison Ave, Morrison Ave from Wave Dr to Lucerne St, Lucerne St to Hayne Blvd 
  • New Orleans East: All of Venetian Isles 

Water pressures in this area fell below 20 pounds per square inch (psi) due to an interruption in potable water pumping at the Carrollton Water Plant.

Customers who have not used their water supply during this precautionary boil water advisory are advised to flush their internal and external plumbing by running water through their system for several minutes.

Water samples from across the area have tested negative for contamination. SWBNO is committed to providing safe drinking water, and this precautionary boil water advisory was issued out of an abundance of caution to ensure the public’s safety. 

Boil water advisories are issued out of an abundance whenever the water pressure drops below 20 psi. We agree with the recommendations of our regulatory partner, LDH, that it is prudent to issue these advisories.  

We thank the impacted residents and businesses for their patience and apologize for any inconvenience this may have caused.

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