For Immediate Release: Wednesday, December 4, 2024 4:09 PM
New Orleans, LA - The Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory (BWA) remains in effect for portions of New Orleans East which includes:
A map of the area currently under a precautionary boil water advisory is here.
Sample collection has been completed. Testing is underway for all affected areas. Results may take up to 24 hours to achieve. Customers in other areas of the city are not affected and do not need to boil their water.
Water pressures in this area fell below 20 pounds per square inch (psi) due to a water main break near Read Blvd and Irby St. Crews responded and repaired the water main break.
Residents in the affected areas are advised to use bottled or boiled tap water to drink, cook, clean food or brush teeth until further notice. Residents with compromised immune systems should also use safe water to wash hands, shower or bathe.
SWBNO, in partnership with the Louisiana Department of Health (LDH), issues boil water advisories out of an abundance of caution for areas where water pressure drops below 20 psi.
We agree with the recommendations of LDH that it is prudent to issue these advisories out of an abundance of caution. The concern is that a pressure drop inside a water pipe could allow bacteriological contaminants to enter.
Continue to prevent the spread of COVID-19 during a boil water advisory by washing your hands often with boiled or bottled water.
Healthy adults should take the following precautions:
SWBNO will notify residents when the boil water advisory is canceled. If you have any questions, please call 52-WATER (504-529-2837).
INSTRUCTIONS FOR BOILING WATER
Bring water to a rolling boil in a clean container for a full minute. If the water has a flat taste afterward, shake it in a bottle or pour it from one container to another.
Please review general and LDH recommendations for managing a boil water advisory at ready.nola.gov/plan/boil-water.
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