For Immediate Release: Thursday, August 8, 2024 7:21 PM
The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for New Orleans’ East Bank. Water samples collected throughout the impacted area have tested negative for contamination, including the Hollygrove and Tulane/Gravier neighborhoods. Earlier today, the precautionary boil water advisory for the West Bank was also canceled.
Customers who have not used their tap water during this precautionary boil water advisory are advised to flush their internal and external plumbing by running water for several minutes before resuming regular water use.
We thank impacted residents, businesses, and schools for their patience throughout this event. SWBNO is committed to providing safe drinking water, and this precautionary boil water advisory was issued out of an abundance of caution to ensure the public’s safety after the system's water pressure briefly dropped below 20psi.
As always, if you experience very low or no water pressure, or witness a water or sewer emergency, please call 504-52-WATER (504-529-2837) and choose your language option (1 for English) and 1 for emergencies.
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