Kind of Work
Important independent clerical support work of moderate difficulty and variety; and related work as required.
Minimum Qualifications
1) High School Diploma High school graduation or GED Equivalency Diploma issued by a State Department of Education.*
2) Permanent status with the City of New Orleans in a class of work having a pay grade equal to or higher than Office Worker (pay grade 48) and three (3) years of experience as an Office Worker, Office Assistant Trainee, Office Assistant I, Office Assistant II, Office Assistant III or any combination thereof.
3) Successful completion of the following courses offered by the Civil Service Employee Growth and Development Division or equivalent courses offered by the Sewerage & Water Board's Training Division:
Note: The Civil Service Department reserves the
right to determine what courses are considered equivalent.
Basic Grammar Usage and Proofreading (COMM 110) Or
Basic Grammar Usage and Proofreading (COMM 111)
And
Basic Grammar Usage and Proofreading (COMM 112)
Business Math (COMP 410)
Basic Office Skills (GCLE 310)
Human Relations (PBSV 210)
Techniques of Good Customer Service (PBSV 220)
Telephone Techniques (PBSV 230)
Note: The Introduction to PC's course, which is normally a requirement for this position, has been waived until further notice.
*Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
Kind of Examination
A written examination, weighted 100%. Current employees with probationary or permanent status in the clerical series who previously passed the clerical examination are exempt from the examination.
This is a promotional examination limited to permanent employees of the City of New Orleans.