Press Releases

Sewerage and Water Board Reminds Residents to Protect Pipes Ahead of Cold Temperatures

For Immediate Release: Monday, November 11 2019

NEW ORLEANS – Today, The Sewerage & Water Board of New Orleans (SWBNO) reminds residents to protect pipes at their homes and businesses ahead of cold weather.

To watch a video on what you can do to prepare for freezing weather, visit

Prepare for the winter

Before the cold weather starts, take a few precautions to reduce the risk of frozen pipes.

Insulate your exposed pipes. Wrap them with foam rubber or fiberglass sleeves. You can also use rags or newspaper. Be sure to wrap the pipes with at least an inch of those materials, then cover them with plastic wrap or aluminum foil to keep them dry.

When it’s cold outside...

Remember, just a little water goes a long way. When the outdoor temperature approaches 32 degrees, turn on the indoor faucet farthest away from your water meter. Run only one faucet with no more than a trickle or water, about as thin as a standard strand of spaghetti, to minimize the chance of water freezing in your pipes.

Do not run more than one faucet, and do not run any faucet at full blast. It is unnecessary and can be expensive for customers. It can also contribute to lower water pressures across the city, risking the potential for a precautionary boil water advisory.

Once temperatures climb above the freezing point, be sure to turn off your taps. Running them at temperatures above 32 degrees does not protect your pipes in any way.

A few extra steps you can take:

  • Open the doors to cabinets where your pipes are located to allow heat from the rest of the building to warm them.
  • Open interior doors to allow heat to pass from room to room.
  • Disconnect garden hoses.

Should a freeze break a pipe or cause a leak…

Call a licensed plumber immediately. Turn off and drain the water in your house. To do this, locate the main water line from your water meter. There should be a valve where that line enters your house. Turn it off. Then run all your indoor faucets to drain water from your pipes. Disconnect garden hoses and hoses to your washing machine.

It is important you contact your plumber as soon as possible.

Validation error occured. Please enter the fields and submit it again.
Thank You ! Your email has been delivered.