SWBNO monitors accounts and sends courtesy letters to customers that register continuous consumption. Some customers received this message in error and are being notified if their water usage does not indicate a potential leak.
Click here to read more information about continuous consumption letters and checking for leaks.
To report water leaks, sewer leaks or any other related field problems please fill out this Report a Field Problem online form.
Is your problem related to a clogged catch basin?
Please click here to Report a Clogged Catch Basin
Optional Information
Water and sewer leaks can also be reported by calling (504)52-WATER (529-2837)24 Hours a Day. 7 Days a Week.